Reservation Cancellation Insurance

SUMMARY OF POLICY COVERAGE FOR RESERVATION CANCELLATION AND INTERRUPTION:

TEMPORARY INSURANCE FOR RESERVATION CANCELLATION EXPENSES

(The supplement to purchase this insurance is available directly when making an online reservation. You can also request it when booking by phone or email).

Feeling unwell? Had an accident? Need surgery? Pregnant? No problem… Once again, our clients can enjoy the peace of mind of purchasing a Cancellation Policy with their reservation (from the CATALANA OCCIDENT group).

If the client purchases this insurance, they can cancel the reservation up until the day of arrival, and 100% of the amount paid so far will be refunded. It also covers cases where the stay must be interrupted for any of the reasons mentioned in this document.

Insurance Premium (based on the total reservation amount):

• Reservations up to €500: €38 premium
• Reservations up to €1,000: €49 premium
• Reservations up to €2,000: €59 premium
• Reservations up to €3,000: €69 premium

Book with confidence!

If you need to cancel for any justified reason as stipulated in the policy clauses, we will refund the amount paid for the reservation.

Events Covered for Reimbursement

(These events must occur after the reservation is made and must directly affect the insured person):

Coverage 1:

• Serious illness, serious accident, or death, unexpected call for surgery, pregnancy complications or spontaneous abortion, or organ transplant appointment for the insured, their spouse, first and second-degree descendants, or an accompanying person included in the reservation.
• Medical quarantine affecting the insured.
• Covered persons include the insured’s spouse, ascendants, descendants (first and second degree), parents, children, siblings, grandparents, grandchildren, in-laws, sons and daughters-in-law, and common-law partners.

• Serious illness: A health condition diagnosed by a medical professional that requires the patient to be bedridden and to cease all professional or private activities.
• Serious accident: Any bodily injury caused by a sudden, violent, external, and involuntary event that prevents the affected person from traveling.

If the affected person is someone other than the insured, the illness or accident is considered serious if it requires hospitalization or poses a risk of imminent death.

Exclusions:

• Illnesses or accidents occurring before the insurance policy took effect or related to pre-existing conditions.
• Cancellations due to infectious or epidemic diseases, including COVID-19, or any restrictions imposed by civil or military authorities related to such diseases.

Coverage 2:

Serious damage to the insured’s primary or secondary residence or professional premises (e.g., fire, robbery) requiring the insured’s presence.

Coverage 3:

Job dismissal of the insured, provided that at the start of the insurance, no verbal or written notice of dismissal had been received.

Coverage 4:

Official summoning of the insured as a party or member of a jury, witness in a legal process, or a member of an electoral board.

Coverage 5:

Acts of piracy (air, land, or sea) preventing the insured from starting or continuing the trip.
(Excludes terrorist acts).

Coverage 6:

Theft of documentation or luggage preventing the insured from starting or continuing their journey.

Coverage 7:

Vehicle breakdown or accident of the insured’s or their spouse’s vehicle that prevents the start of the trip.
(Only applicable on the day of arrival at the campsite).

• The repair invoice must exceed €600, or the repair time must be over 8 hours, certified by an expert.

Coverage 8:

Unexpected summoning of the insured to sign official documents, known and communicated after the reservation.

Excess/Franchise

• A 10% deductible applies to every claim, with a minimum of €70.

Additional Conditions

• The policy has a 30-day waiting period.
• Not valid for people over 70 years old.
• Does not cover cancellations or interruptions due to the illness or death of pets.

⚠️ This leaflet is for informational purposes only and cannot be considered a definitive description of the contractual guarantees or their limits.

Important Notes:

• The cost of the insurance is non-refundable.
• When booking, it is essential to provide the details of your companions; otherwise, they will not be covered (the campsite will contact the client if additional data is needed for the company).
• Coverage is not granted to policyholders over 70 years old.
• The policy has a 30-day waiting period (for reservations made less than 30 days in advance, the online system will no longer offer this option).
• Deductible: A 10% deductible, with a minimum of €70, will apply per claim.

BOOK NOW WITH COMPLETE PEACE OF MIND!